Employment Opportunities

Puget Systems is located in Auburn, WA – 30 minutes south of Seattle. We provide high-performance custom workstation computers, and focus on a highly personalized customer experience. We focus on designing computers for researchers, engineers and content creation professionals. We take great pride in the quality of our product, and work very hard to make sure the entire experience is excellent for each customer.

As a small business, we understand that the quality of our company is defined by the quality of our people. Puget Systems offers a positive environment, flexible scheduling, generous pay and room for growth, paid time off and sick leave, parental leave and medical hardship leave, 401K matching and free financial wellness counseling, wellness reimbursement, volunteer matching and full medical/dental/vision benefits.

This year, we entered the Puget Sound Business Journal’s Best Workplaces contest for the first time, and we are proud to be recognized as one of the Top 100 Best Workplaces in Washington!

Our consultants are responsible for all customer help before a sale is made. They enjoy a very close dynamic with our customers, working with them closely to design the best computer for them, based on their needs and budget. Often it will mean introducing the customer to new ideas and ways of achieving what they want, in a way that we might know will provide a better overall computing experience. It means weighing what they want, and what experience you have, to provide the best computer possible!

A good deal of this interaction is by email, but also includes phone calls. It is a specific concern that we maintain excellent availability and response time to our customers. We need people that are self-motivated, and who truly enjoy helping people. After all, a custom computer is a significant investment that deserves good care and attention!

Our support representatives take over the responsibility of customer care once an order is placed. When customers have questions or need help, our support team is on call! This position also involves frequent emails, but tends to be more phone calls. Again, it is a specific concern that we maintain excellent availability and response time to our customers. Within the allowances of our warranty policies, it is the job of our support team to solve our customers’ problems as thoroughly and quickly as possible.

Our support team is also responsible for keeping a close eye on any trends we might be seeing in our support requests, and responding quickly to inform our sales staff if there are any problematic configurations we should be avoiding. We have a detailed system for making this happen, and it is a very important role in the custom computer business. After all, the best support department is the one you never have to call!

We’re not a good computer builder unless we have a great build crew! This critical team takes care of our inventory, prioritizing and performing our computer builds, thoroughly testing the finished systems, and packing them safely for shipping. Our production technicians not only are responsible for cleanly building Puget Systems computers, but also have to be very responsive to learning what customers are looking for from the sales staff, and what problems they can help prevent from the support staff.